Avaya Workplace Client

1. Avaya Workplace Handbuch fuer IP Office
2. Avaya Workplace Kurzanleitung
3. Microsoft .NET Framework 4.8 Offline-Installer fuer Windows

Release 3.36

In addition to bug fixes, the following new features are provided with the 3.36 release:

• Copy name/number of active call appearance to clipboard
• Support of Pexip meeting link in Workplace client & Pexip meeting under Workplace meeting
• Display Authorization credential pop up always on top of all applications
• Support for Repositioning call notification pop-up window
• User controlled enable-disable of auto-answer calls
• Dell dynamic config of Telecommuter number for Workplace thru AADS config
• Workplace button module labels edit option
• Basic 3PCC Support in Other phone mode
• Support for individual URL to video tutorials
• Support detaching Dialpad
• Enlarge Incoming Call Pop up notification
• Display dummy station in near end call logs after finishing Send-NN call
• User support switch between Button module and Feature managerl
• Restrict Users from entering duplicate telecommuter number

Release 3.35

In addition to bug fixes, the following new features are provided with the 3.35 release:

• Remove call transfer option from active call appearance for consultation call leg during call transfer
• Support to enter numeric Aux code on Main Workplace screen using Agent Bar
• Provision to switch the meeting details feature of outlook add-in on or off
• VDI Paired Sign-on session Quick Change when moving between thin clients
• Zoom In/Out support for Workplace UI
• Support for different matching criteria for greetings including UI
• Provide Disconnected Tone to the user when Remote party ends the active call
• Service Observe support when Workplace acts as controlled client
• Display conversation messages separately, do not merge them in a single message
• 'Send-NN' feature button (This feature is only supported once Aura 10.2 is GA)
• STIR/SHAKEN Support (This feature is only supported once Aura 10.2 is GA)
• Workplace as a SIP shared controlled (controlled) endpoint - Advanced UC Calls (Hunt Group Busy, Group Call Pickup)

Release 3.34

• 3.34.1 release includes bug fixes and 508 compliance improvements

In addition to bug fixes, the following new features are provided with the 3.34 release:

• Selection of share control device from available multiple controllable clients in a list
• Workplace as a SIP shared controlled (controlled) endpoint - Advanced UC Calls
• Support dark mode on Workplace Windows
• Allow users to enable/disable audible and visual alerting for Group Call Pickup
• Support Conference or Transfer using Primary Appearance for BLA Calls
• Add Keyboard shortcut for Button Module Toggle button
• Support Jitsi Meet and other 3rd party conference from TOM and Meetings tab

Release 3.33

In addition to bug fixes, the following new features are provided with the 3.33 release:

• Secure Call Indication
• Hunt Group Busy UX Improvements
• Improved Display of Presence with Call Redirection Status
• Prompted Digits Greeting Type
• Notification Badge in Taskbar Icon
• Call Forward Details in Call History
• Always Hold the call (transferee) before transfer to the target in Blind/Direct Transfer
• Accessibility Improvements: Menu Navigation & Keyboard Shortcut to Query Agent State

Release 3.32

In addition to bug fixes, the following new features are provided with the 3.32 release:

• Customized translation for feature Buttons on Button Module and Incoming Call features
• Display Caller's name and number on Call Appearance
• Support 'Manual' greeting type
• Screen Pop Enhancement: Internal Browser
• OpenSSL 3.0 migration

Release 3.31

In addition to bug fixes, the following new features are provided with the 3.31 release:

• Avaya Meetings Moderator Mute Enhancements
• Alternative User Profile Support via Registry/Group Policy

Release 3.30

In addition to bug fixes, the following new features are provided with the 3.30 release:

• Chrome Extension Enhancements for Workspaces
• IP Office: Auto Answer for Workplace Client
• Jabra embedded headset support
• PPM GroupID support to download group configuration from settings file
• This Computer mode only: Support Off Hook Invite for CCElite call flows in order to report correct events to CMS
• VDI Mute and Media Device Selection

Release 3.29

In addition to bug fixes, the following new features are provided with the 3.29 release:

• Video Background Blur and Image Replacement
• Support for TLS 1.3

Release 3.28

In addition to bug fixes, the following new features are provided with the 3.28 release:

• Middle Name Support for Outlook Contacts
• Avaya Contact Center Elite VuStats (This Computer Audio Mode Only)
• Support for Launching GoToMeeting from Top-of-Mind Calendar
• Software Context Updates: Reactive Libraries
• Avaya Contact Center Elite Service Observe Action from Contacts/Favorites/Search Results
• Paired Sign-On between Workplace Remote and Local Session (Citrix)
• Clickable URL Support for Enhanced Screen Pop
• Simplified Home screen Layout Option
• Feature "Desktop Audio Updates: sync volume and reflect system mute" introduced in 3.26 release was removed

Release 3.27.1

Bug fixes to 3.27 release:

• Paired Sign-On Fixes for use with Workplace VDI
• Third-Party Call Control outgoing call fixes

Release 3.27

In addition to bug fixes, the following new features are provided with the 3.27 release:

• User control for enabling/disabling EC500 SIM RING feature when Other Phone Mode is selected
• Agent State Timers
• Support Greeting Type 'ANI'- Automatic Number Identification
• Paired Sign-On between Workplace Remote and Local Session (VMWare Horizon)
• Support the ability to receive Avaya Spaces group direct messages

Release 3.26

In addition to bug fixes, the following new features are provided with the 3.26 release:

• Workplace Main window would be always on top if configured
• AECC: Remote Agent (RAP) calls should not have End-Call options on Workplace client
• Telecommuter: Enable/Disable Early Media
• Desktop Audio Updates: sync volume and reflect system mute
• Self contact avatar for Workplace client

Release 3.25

In addition to bug fixes, the following new features are provided with the 3.25 release:

• IPO R11.2: Support of 46xxspecials file for Workplace client
• Support for Disable Blind Transfer
• Workplace app link to training Online Videos in Windows
• DTMF Keypad support during CM transfer/conference scenarios in Windows
• Enhance Screen Pop configurator tool to include BLA call trigger

Release 3.24

In addition to bug fixes, the following new features are provided with the 3.24 release:

• Show initials icon when contact photo is not available
• Filter Available Desktop Apps for Screen Sharing
• Policy to reset application on user sign-out
• Microphone Energy Meter
• Disable conference chat when it is disabled on server
• Support of 46xxspecials file for Workplace Client

Release 3.23

In addition to bug fixes, the following new features are provided with the 3.23 release:

• Disable End-Call Functionality with Config parameter
• Support for click-to-fax and click-to-sms
• Workplace Agent Presence
• Hide Staging (New Conversation) area if Ad-hoc Conference Address and PMM is not configured for deployment
• Self Picture retrieval via Exchange WebServices API
• DataCenter Failover Recovery optimization in ClientSDK
• Outlook Plugin - 3.21.0.16

Release 3.22

In addition to bug fixes, the following new features are provided with the 3.22 release:

• Button Module docking/undocking
• One touch recording button support on Button Module
• Hide Advanced settings via Auto configuration
• Following features for IP Office
• - Support Telecommuter mode
• - Support VDI
• - Support Call Record feature button
• Support for Click to Dial on Edge browser
• Support Windows 11

Release 3.21

In addition to bug fixes, the following new features are provided with the 3.21 release:

• Limit number of concurrent calls
• Calling Party Number Block/Unblock for Internal and External Calls
• 'Queue Statistics', 'ASAI UUI', 'Support Supervisor Assist' features are available on Agent Bar
• External App API Enhancements for CC Calls
• Updated Outlook Plugin - 3.21.0.16

Release 3.20

In addition to bug fixes, the following new features are provided with the 3.20 release:

• Contextual Screen Pop
• Button Module enhancements
• Additional Avaya Contact Center Elite Agent features
• Deskphone support for Avaya Contact Center Elite Agent features
• Local Auto answer option
• Updated Outlook Plugin - 3.20.0.11

Release 3.19

In addition to bug fixes, the following new features are provided with the 3.19 release:

• Local Mute Indication in Conference Roster
• Support new features on Button Modules
• Enable non-interactive upgrades
• User can now see the events from their Google Calendar when configured on the Workplace client
• Updated Outlook Plugin - 3.19.0.13

Release 3.18

In addition to bug fixes, the following new features are provided with the 3.18 release:

• Support for B129 USB Call Control Speakerphones
• Support new features on Button Modules
• Support WebLM Licensing for Agent Features
• Ability to change the Agent skills
• Updated Outlook Plugin - 3.18.0.18
• Support for Screen Pop
• Instant Messages marked as read when the message is read by the receiving client for IP Office

Release 3.17

In addition to bug fixes, the following new features are provided with the 3.17 release:

• Support for Button Module and button labels customization
• Support for SIP Service Observe feature for non-Agent Users
• Support screen sharing from Instant Messaging Conversation
• Ability to suppress Incoming Call Notifications
• Support 'Participant ID protected meetings'

Release 3.16

In addition to bug fixes, the following new features are provided with the 3.16 release:

• Improved Hebrew Language Support
• Tag Contacts for Status Change Alerts
• Simplified Call Appearance and Meeting Control Menus
• Updated Outlook plugin - 3.16.0.11
• New features offered with IP Office 11.1 FP1:
• --Meet Me Conference Moderator Controls
• --New Adhoc Conference Modes - Drag and Drop, Add Someone to Call
• --Adhoc Conference Controls

Release 3.15

In addition to bug fixes, the following new features are provided with the 3.15 release:

• OAuth/SAML login flow with Avaya Meeting Server 9.1.11
• Call decline policy support
• Respond to incoming calls with pre-defined instant messages
• Avaya B129 call control support
• Updated Outlook Plugin: 3.15.0.11

Release 3.14

In addition to bug fixes, the following new features are provided with the 3.14 release:

• Export messaging conversations and conference chat to HTML file
• Updated Outlook Plugin: 3.14.0.13 - Users will now see 'Avaya Meeting Scheduler' in the COM Add-ins.
• Support Conference controls for IP Office

Release 3.13

In addition to bug fixes, the following new features are provided with the 3.13 release:

• 508 Compliance including Screen Reader, Keyboard Shortcuts, Navigation and External Keyboard Support

Release 3.12

New features supported with IP Office 11.0 or later

• Workplace Re-branding
• IPO: Workplace synchronization of notification of call badges

1. Privacy Statement
2. Rechtliche Hinweise
3. AGB
4. Impressum